FirstLine Development ("FirstLine Development," "FirstLine," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit firstlinedev.com (the "Site"), submit an inquiry, communicate with us, or otherwise interact with FirstLine Development.
By using the Site or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide to Us
We may collect information that you voluntarily provide when you contact us or submit a project inquiry, including:
- Name
- Business name
- Email address
- Phone number
- Current website address
- Project type
- Information about your business or website needs
- Messages, questions, project details, or other information you choose to provide
Please do not submit sensitive personal information such as Social Security numbers, financial account credentials, medical information, passwords, or other information that is not necessary for us to evaluate or complete a website project.
Information Collected Automatically
When you visit the Site, certain technical information may be collected automatically by our website hosting provider or other service providers, such as:
- Internet Protocol (IP) address
- Browser type
- Device type
- Operating system
- Referring website or page
- Pages visited
- Date and time of access
- General website usage and diagnostic information
This information may be used to operate, secure, maintain, troubleshoot, and improve the Site.
2. How We Use Information
We may use information we collect to:
- Respond to inquiries and questions
- Evaluate potential website projects
- Prepare estimates, proposals, or service recommendations
- Communicate with prospective and current clients
- Provide website design, development, maintenance, or related services
- Schedule or coordinate project work
- Provide customer support
- Maintain records relating to inquiries and client relationships
- Operate, maintain, secure, and improve the Site
- Detect fraud, abuse, security incidents, or technical problems
- Comply with applicable legal obligations
- Protect the rights, safety, property, and interests of FirstLine Development, our clients, and others
We do not use information collected through a project inquiry for purposes that are materially unrelated to the reason it was provided without providing appropriate notice or obtaining consent where required.
3. How We Share Information
FirstLine Development does not sell personal information for money.
We may disclose personal information in the following circumstances:
Service Providers
We may use third-party companies or service providers to help operate our business and Site. These providers may include:
- Website hosting providers
- Form-processing services
- Email and communication providers
- Cloud-storage providers
- Domain and DNS providers
- Security and technical service providers
- Business administration tools
These providers may receive information only as reasonably necessary to perform services on our behalf and are subject to their own privacy and security practices.
Legal Requirements and Protection
We may disclose information if we reasonably believe disclosure is necessary to:
- Comply with applicable law, regulation, subpoena, court order, or legal process
- Respond to lawful requests from government authorities
- Investigate suspected fraud or unlawful conduct
- Protect the security or integrity of the Site
- Protect our rights, property, users, clients, or others
Business Transfers
If FirstLine Development is involved in a merger, acquisition, sale of assets, restructuring, or other business transaction, information may be transferred as part of that transaction, subject to applicable law.
With Your Direction or Consent
We may disclose information to another person or organization when you specifically request or authorize us to do so.
4. Cookies and Similar Technologies
The Site and its hosting or service providers may use cookies, server logs, or similar technologies necessary to operate, secure, and understand use of the Site.
FirstLine Development does not currently use the Site to sell personal information or conduct cross-site behavioral advertising.
If we later introduce analytics, advertising, or other technologies that materially change how visitor information is collected or used, this Privacy Policy may be updated accordingly and additional notices or consent mechanisms may be provided where required by law.
You may also be able to control cookies through your browser settings.
5. Third-Party Websites and Services
The Site may contain links to third-party websites or services, including client websites, portfolio projects, social media platforms, Google Maps, booking services, or other external resources.
When you leave the FirstLine Development Site and visit a third-party service, that third party's privacy policy and terms apply.
FirstLine Development does not control and is not responsible for the privacy, security, content, or practices of third-party websites or services.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Responding to inquiries
- Maintaining business and project records
- Providing services
- Resolving disputes
- Enforcing agreements
- Meeting legal, accounting, or administrative requirements
Retention periods may vary depending on the nature of the information and our relationship with you.
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.
7. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, internet transmission, email system, or electronic storage method can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted through the Site or electronically.
8. Your Privacy Rights
Depending on where you live and whether a particular privacy law applies to FirstLine Development, you may have certain rights regarding your personal information, including the right to:
- Request confirmation of whether we process personal information about you
- Request access to personal information we maintain about you
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Request a copy of certain personal information
- Opt out of certain uses or disclosures where applicable
- Withdraw consent where processing is based on consent
- Appeal certain decisions concerning a privacy request where required by applicable law
FirstLine Development does not discriminate against individuals for exercising privacy rights provided by applicable law.
To submit a privacy request, contact FirstLine Development through the contact method available on firstlinedev.com and clearly identify the request as a Privacy Request.
We may need to verify your identity before completing certain requests. We may also deny or limit a request when permitted or required by law.
If applicable law provides a right to appeal a decision regarding your request, you may submit an appeal through the same contact method and identify the request as a Privacy Appeal.
9. California Residents
California residents may have additional privacy rights under California law if FirstLine Development becomes subject to those requirements.
Where applicable, these rights may include rights to know, access, correct, or delete personal information and rights concerning the sale or sharing of personal information.
FirstLine Development does not currently sell personal information for monetary compensation.
Nothing in this section is intended to represent that FirstLine Development is subject to a particular California privacy statute when the statutory requirements or thresholds do not apply.
10. Children's Privacy
The Site and FirstLine Development's services are intended for businesses and adults seeking professional website services.
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If we learn that personal information from a child under 13 has been submitted to us without appropriate authorization, we will take reasonable steps to delete it.
11. Do Not Track and Privacy Signals
Some browsers and devices provide privacy preference signals.
Where applicable law requires FirstLine Development to recognize a legally valid opt-out preference signal, we will make reasonable efforts to honor that requirement.
Because FirstLine Development does not currently sell personal information or use the Site for cross-site behavioral advertising, certain opt-out mechanisms may not currently apply.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to:
- Our Site
- Our services
- Technology we use
- Business practices
- Legal or regulatory requirements
When we make changes, the revised policy will be posted on this page and the Effective Date will be updated.
We encourage visitors to review this Privacy Policy periodically.
13. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise a privacy right, contact us through the contact information or inquiry form available at:
FirstLine Development
firstlinedev.com
Please include Privacy Request in your message when contacting us regarding personal information.